Security

We at BT are serious about guarding the security of your personal data and the details of any transactions you make.

Your billing account number is a sensitive piece of information, which can be used to find out information about your BT services, if it is used with your telephone number. Please be sure to keep this information safe and do not share it with others. For access to information such as itemised billing information and some business account and ordering services, extra proof of identity and authorisation may be needed.