- Privacy policy
- The use of personal info
- Email addresses
- Disclosure of information
- Right of access to your BT information
- Security
- How does BT protect your data?
- Use of cookies
- Third party sites
- Managing your contact with BT
The use of personal info
Because BT's websites contain so much information, we want to help you find what you want as quickly and smoothly as possible. The more we know about you, the easier it is for us to help you. So we encourage you to register so that we can give you quicker and better access to your favourite services in the future - as well as point you in directions which may interest you.
You don't need to register to access most BT websites. But if you do register, you only have to give us a login name and a password. Additional details concerning your billing account and telephone numbers, your email address and other personal details are optional, but may be needed if you want to use particular online services, or to customise your use of BT websites to suit your individual needs.
When you register, any details you provide will be stored for use on future visits, as we do not want you to give us any information more than once. The details you give us may be combined with information about your use of the BT.com website and information from other BT records in order to:
- Provide you with online services like View My Bill or to change Friends and Family Numbers. In order to provide these we need your phone number and billing account number for verification purposes.
- Save you having to keep giving us the same information for different BT services. For instance, if you have ever ordered online with BT, certain parts of the order form may be automatically filled in for you in future.
- Help you to get more out of your visits to BT.com - by suggesting information products and services, which will be useful to you personally.
- Keep other parts of BT up to date to offer you products and services that may interest you, by post, telephone contact or email. If you do not want to receive this sort of information, please go to the section on 'Managing your contacts with BT'.
If you register, we will treat you as having consented to our using your personal data in the manner described in this Policy. If you do not register, the personal data we collect from you will be limited to that which you give us in order to enter into any transactions online. BT.com will use that data in order to facilitate that transaction and for no other purpose.
