Email addresses

At BT we respect the privacy of personal email accounts and we store your email addresses just as securely as other personal information on BT.com. We will not send you unwanted email messages or junk mail, and your details will not be passed to ANY organisation beyond BT without your explicit permission.

However, we will use email to send you messages about outstanding orders, faults and service issues. We may also use email to keep you up to date with news about your current services, as well as anything you show an interest in, either online, or through other contact with BT. If you do not want to be kept informed in this way by email, please let us know. You can do this by ticking the relevant box where your email address is stored in the BT.com personal profile.